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MangoSign Box

The MangoSign Box is an Android TV box with the MangoSigns software pre-installed that we sell as a convenience.

Thomas Westerberg avatar
Written by Thomas Westerberg
Updated over a week ago

The MangoSign box is a Android TV device that we sell as a convenience with the MangoSigns player software pre-installed to get your signs up and running quickly. The device can be ordered through your account by clicking on the Purchase MangoSign box option in your dashboard. The MangoSign box is available in North America only.

How to get started with your MangoSign Box

To get started with your MangoSign box, connect the HDMI cable provided with your MangoSign box to the device and to one of the HDMI inputs on your TV.

Connect the power adapter included with your MangoSign box into the device and to the power outlet. You should see an indicator on the front of the device letting you know the device is powered on.

Make sure your TV is set to the HDMI input that you have your MangoSigns device connected to and you should see an animated android logo appear as the device boots. Once the device has finish booting, the MangoSigns player software should launch automatically.

If your device is not connected to the internet you will be prompted to connect to the internet to pair your device(sign) to your account. You will see a list of WiFi networks that you can use the remote control provided to click on and connect to the network. Once you are connected to the network and have internet access, you sign should begin to launch, and a countdown should appear.

There is a Show More link at the bottom of the screen as well that will give you more options for the player to set an Auto Reboot time, or clear the cache or unlink the sign from your account. These options are covered in more detail below.

When the countdown finishes, if it is the first time launching, or you have not linked/paired the sign to your account yet you will see a code appear.

While the player is showing this screen, you can now log into your MangoSigns account and click on the + Add a Sign button to enter this code and link the sign/player to your account.

Your Sign is Linked!

Once you link your sign to your account with the code provided, you will see a rocket ship appear. You can now schedule content(your slides) out to your sign through your account. If you see this screen because you accidentally deleted the sign from your MangoSigns account, you can use the Clear Sign Code option in the More Options section covered below to generate a new sign code and link the sign to your account again.

More Options

There are some additional options that you can access in the pop-out menu that appears under the More Options link when the player is launching. Each option is described further below. You can also access a sub-section of this same menu by clicking the back button on the android device or remote while your sign is running and content is playing.

Auto-Start on Boot -

When enabled, the MangoSigns player app will automatically launch when the device is powered on and finishes booting. It typically happens pretty quickly after boot, however, depending on the device, it may take a minute or two for the player to launch after boot. If it still does not automatically boot after launch, reach out to the support team with the device model info and we can help with additional settings on the device that may need to be changed.

Clear Sign Code -

You typically only want to clear the sign code from the player when you want to link it to another account, or if you accidently deleted it from your MangoSigns dashboard. You can click clear sign code to unlink the device from your account if it has already been linked or if you deleted it from our dashboard and would like to generate a new code to link it again. To clear the sign code, click Clear Sign Code and click the confirm button.

Clear Local Cache -

The MangoSigns player will download the last content played for offline playback and store it on the device in the local cache. You can perform a force clear of this cache to free up space and re-download the content from the server. Clicking Clear Local Cache will delete all of the local cache on the device.

Set Cache Size -

The default cache size is 1000mb, but this can be overridden by setting the cache size using this option. If you have a lot of content and images, you may want to increase the cache size.

Restart Time -

When the Restart Time is enabled, the player will automatically restart at the time you choose. This option is recommended especially if you have any external embedded content as it will help release resources that may not be freed up on their own. We recommend scheduling this at an off hour time.

Exit App -

This option closes the app and returns the device to the Android dashboard.

Close Settings -

Closes the pop-out menu panel and resumes the countdown to begin playing your content or generate a sign code.

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